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 This terms & conditions regulate the interaction between  Abb Crafts Ltd, . Sofia, 2 Alabin str., Company number 204783396, represented by Evelina Nestorova, , named below THE TRADER, and the Clients, named below THE CUSTOMERS,  the USERS, the USER     of the e-shop           „https://abbcrafts.com”,         named below „E-SHOP”

Information, according to the Law of electronic trade and the Safety Customers Law :

  1. Name of the  Trader: Abb Crafts Ltd.
  2. Head office: Sofia, 1000, 2 Alabin str.
  3. Post address: Sofia, 1000, 2 Alabin str.
  4. Contacts:  Email:  office@abbcrafts.com  ,  Phone: +359899309605
  5. Company number 204783396,
  6. Certificate for privacy of personal data № 431958.
  1. Supervising authorities:

(1) Commission for personal data protection

Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, т+3592/91-53-518

Email kzld@cpdp.bg

Internet: www.cpdp.bg

(2) Commission for customer protection

Address: 1000 Sofia, Slaveykov sqr.” №4А, fl..3, 4 и 6, phone.: 02 / 980 25 24

fax: 02 / 9330565

Internet: www.kzp.bg

The E-shop AbbCrafts is available in Internet under https://abbcrafts.com. When a CUSTOMER makes an order, he/she actually sign a contract with the E-shop.

The CUSTOMERS have right to:

  1. Create an account in the E-shop, in order to use all services;
  2. To make an e-statement, in relation with signing or realization of the contracts;
  3. To conclude a contract with the E-shop, in order to receive products;
  4. To make payments, in a relation to the signed contracts with the E-shop.
  5. To receive the latest news about the E-shop;
  6. To be informed for their rights, mainly with the interface of this internet site;

According to the signed contract between the CUSTOMERS and the TRADER, it is an obligation for the TRADER to supply and to transfer the ownership to the CUSTOMER of all goods, selected by the CUSTOMER with the interface if the internet site.

The CUSTOMERS pay for  the selected products, the announced price, given in the E-shop.

The price for delivery is not included in the product’s price

Both CUSTOMER and  TRADER are agreed, that all  statements between them could be made with e-mails.

The parties agree, that these e-mails are supposed to be made by the CUSTOMERS if he/she was written the corresponding credentials.

The CUSTOMERS use primary the interface of the E-shop to make  Contracts for buying and delivery of the products, which the TRADER offers in this E-shop.

The Contract between the TRADER and the CUSTOMER is the present Terms & Conditions, given at the following address:  Abb Crafts Terms and Conditions

The CUSTOMER is a contract partie, according to the information, given in the personal profile of the CUSTOMER.  For the avoidance of doubts, these are the data in the account, made from the CUSTOMER during the registration process.

It is assumed, that the contract is signed from the moment, when the registration of the CUSTOMER is confirmed.

The TRADER shipped the products to the given, by the CUSTOMER address. It is not the fault of the TRADER, if the given address is wrong.


1. Make a registration in the internet site abbcrafts.com

2. Go to Login, and access the system to make an orders

3. Choose the wished products and add them to the basket;

4. Give your shipping data.

5. Choose the payment method.

6. Confirm your order;

The present rules are valid for all CUSTOMERS, for which it can be said, that they are Customers, according to the Low of Electronic traders and/or Directive   97/7/EO of the European parliament.

The main characteristics of the products and the corresponding price, are given in the description of each product.

The shipping costs are not included in the product price.

Payment method and the delivery is given in the present terms & Conditions, and in the information available in the internet site https://abbcrafts.com.

The information is actual at the moment of its visualisation at the site of the TRADER and before the signing of the contract.

The TRADER gives an information about the Deliveries at the E-Shop  

The CUSTOMER choose the moment of paying for the products. It could be before or after the delivery.

The CUSTOMER has the right  without any penalties and without having a reason, to cancel the contract within 14 calendar days after the delivery of the product.

This right  shall not apply in the following cases:

– For the return of goods that are used, and have a broken parts

In case the CUSTOMER exercises his right of withdraw,  the TRADER is obliged to refund to him the full amounts paid by the CUSTOMER not later than 30 calendar days from the date when the consumer exercised his right of withdrawal from the concluded contract. From this amount, the cost of returning the products is deducted unless the CUSTOMER has returned the products for his own account and has notified the TRADER about it.

The delivery periods of the products and their starting point are determined for each item individually upon conclusion of the contract with the CUSTOMER through the website of the E-SHOP unless the products are ordered in one delivery.


The TRADER undertakes measures to protect the personal data of the CUSTOMERS pursuant to the Personal Data Protection Act.

The TRADER accepts and declares on its site a Privacy Policy available at Abb Crafts Privacy Policy

At any time, the TRADER has the right to require the CUSTOMER to legitimize and certify the authenticity of each of the circumstances and personal data announced during the registration.

These  Terms & Conditions may be modified by a TRADER, for which he will properly notify all E-SHOP USERS who have registered.

THE TRADER AND THE CUSTOMER agree that any addition and amendment to these Terms & Conditions will have effect upon the CUSTOMER upon express notification by the TRADER and if the USER does not declare within 14 days that he rejects them.

The USER agrees that all MERCHANTS ‘statements regarding the modification of these terms & conditions will be sent to the email address indicated by the USER upon registration.

The Trader publishes these terms & conditions at https://abbcrafts.com/terms-conditions/, together with any additions and amendments thereto.

These General Terms and Conditions  are terminated in the following cases:

– Upon termination and in liquidation or bankruptcy of one of the parties to the contract;
– By mutual agreement of the parties in writing;
– Unilaterally, with a notice from either party in case of non-performance of the other party’s obligations;
– In the event of an objective impossibility of any of the parties to the contract to perform their duties;
– In case of deletion of the USER’s registration on the E SHOP site. In this case, the concluded but not executed purchase contracts remain in force and are subject to enforcement;
– In the case of exercise of the right of withdrawal under Art. 55, para. 1 of the Consumer Protection Act.

The TRADER shall ship the goods to the USER in the term specified upon the conclusion of the contract.

If the term is not expressly agreed between the parties upon conclusion of the contract, the TRADER shall ship the goods within a reasonable time, but not later than 1 months.

The CUSTOMER must review the products at the moment of delivery  and if they are not in good condition to notify the TRADER immediately.

Any invalidity of any of the provisions of these  Terms & Conditions will not invalidate the entire contract.

The laws of the Republic of Bulgaria shall apply to issues not governed by this Agreement relating to the implementation and interpretation of this Agreement.

Any dispute between the parties to this Agreement will be resolved by the competent court or the Consumer Protection Commission.

These  Terms & Conditions shall enter into force for all USERS at https://abbcrafts.com